Terms and Conditions for PetDayCarers.com
Last updated: 10 May 2026
Welcome to PetDayCarers.com. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using the website, you agree to comply with and be bound by these Terms.
If you do not agree with these Terms, please do not use this website or our services.
1. About Us
PetDayCarers.com (“we”, “us”, “our”) provides pet care, dog walking, pet sitting, and related animal care services.
For any questions regarding these Terms, you may contact us through the contact information provided on the website.
2. Eligibility
By using our website or booking our services, you confirm that:
- You are at least 18 years old;
- You have the legal authority to enter into agreements;
- Any information you provide is accurate and complete.
3. Services
We provide pet care services including but not limited to:
- Dog walking
- Pet sitting
- Day care services
- Feeding and companionship visits
- Basic pet care assistance
All services are subject to availability and acceptance.
We reserve the right to refuse or cancel bookings at our discretion, including where animal welfare or staff safety may be at risk.
4. Bookings and Payments
4.1 Bookings
Bookings may be made through the website, email, telephone, or other approved methods.
A booking is not confirmed until we provide confirmation.
4.2 Payments
Payment terms will be communicated at the time of booking.
We reserve the right to require advance payment for services.
Late payments may result in cancellation of future bookings or additional charges.
4.3 Cancellations
Cancellation policies may vary depending on the service booked.
Unless otherwise agreed:
- Cancellations made with reasonable notice may receive a partial or full refund;
- Late cancellations may be charged in full.
We reserve the right to cancel services due to emergencies, weather conditions, staff illness, or safety concerns.
5. Pet Owner Responsibilities
You agree that:
- Your pet is legally owned by you or you have authority to arrange care;
- Your pet is vaccinated, where legally required;
- Your pet is not dangerous or aggressive unless previously disclosed and accepted by us;
- You will provide accurate information regarding your pet’s health, behaviour, medical conditions, and care needs;
- You will provide safe access to your property where required.
Failure to disclose relevant behavioural or medical information may result in immediate termination of services.
6. Veterinary Care and Emergencies
In the event of illness, injury, or emergency involving your pet, we may seek veterinary treatment where reasonably necessary.
You agree:
- We may act in your pet’s best interests if you cannot be contacted;
- Veterinary costs and related expenses remain your responsibility.
While we will take reasonable care, we cannot guarantee against illness, injury, escape, or unforeseen incidents.
7. Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, or consequential losses;
- Our liability for any claim relating to services shall not exceed the amount paid for the relevant service;
- We are not responsible for loss caused by inaccurate information provided by pet owners.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
8. Website Use
You agree not to:
- Use the website unlawfully;
- Attempt to interfere with website security or functionality;
- Copy, reproduce, or exploit website content without permission;
- Upload malicious software or harmful material.
We may suspend or terminate access for misuse of the website.
9. Intellectual Property
All content on the website, including text, logos, graphics, branding, and images, is owned by or licensed to PetDayCarers.com unless otherwise stated.
You may not reproduce or distribute website content without written permission.
10. Privacy
Your use of the website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect and process personal information.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or practices of third-party websites.
12. Changes to These Terms
We may update these Terms from time to time.
Updated versions will be posted on this page with a revised “Last updated” date.
Continued use of the website and services after changes are posted constitutes acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Information
For questions about these Terms and Conditions, please contact:
Disclaimer
The information on this website is provided for general information purposes only and does not constitute professional veterinary advice. Always consult a qualified veterinarian regarding your pet’s health and wellbeing.
